What I’m Thinking About: Spring is the Season of Hope As spring arrives and the Northern Hemisphere leans towards the sun, our days “get longer” and warmer. We get inspired to exercise more, spend time outside, plant in yards and gardens, and make positive changes in our lives. What about making positive changes in our business? Our team members may also have more energy and feel inspired to make changes. Spring is a perfect time to prepare for business growth. Why You Might

What I’m Thinking About: Employees are the Company’s Greatest Asset While working with small business owners, I always recommend having a way for employees to give input and feedback. It takes time, effort and courage to receive feedback, especially things aren’t going well. We give employees feedback. We ask our customers for feedback. Why not ask employees for feedback? Why You Might Be Thinking About This: Mixed Generations Means a Great Mix of Feedback Most of us want to

What I’m Thinking About: Mission Confusion Means Execution Confusion In 2018, I met with a small technology company team to help them build a stronger business model. After six years in business, the technology company was surviving not thriving. After hearing about what the company did - the revolutionary product they offered - I asked each of the four talented members of the company to write down the mission statement. I got four different statements. Even on a little team,

What I’m Thinking About: Cracking Open the Book I can’t tell you how many times I sat down with a book, article or a group of people and my first thought was, “I can’t learn anything from this. Why bother or waste my time?” But after a chapter, paragraphs or minutes, my attitude shifted to, “I better take notes. This is some good stuff!” We have all heard the saying “Never judge a book by its cover,” and that’s wise counsel. You never know what you might gain by opening up th